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Immediate notifications
The recipient can be notified by email or SMS as soon as the courier completes the form.
Courier notifications
Let staff know the moment their parcel arrives
Give couriers a quick, self-service way to notify the right person by email or SMS when a delivery is waiting at reception.
A simpler reception workflow
Parcel notifications without the back-and-forth
When deliveries arrive, reception teams often need to identify the recipient, find their contact details and send a message manually. During a busy day, parcels can sit unnoticed while couriers wait for assistance.
ScanIn turns the process into a short QR code form. The courier enters their company, selects the person named on the parcel and presses Send Arrival Alert. The recipient receives an email or SMS letting them know their delivery is at reception.
There is no app for the courier to download and no dedicated kiosk to maintain. The same ScanIn account used for visitor management can support a dedicated courier workflow.
Courier delivery
Enter courier company
Select a staff member
Why use ScanIn for deliveries?
A better experience for staff, reception and couriers
A focused workflow keeps parcel handovers moving while making sure the right person is contacted.
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Less work for reception
Couriers can complete the notification themselves, reducing interruptions and repetitive admin for front-desk staff.
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Faster parcel collection
Prompt, direct notifications help staff collect deliveries sooner and keep reception areas clear.
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No app required
Couriers simply scan the QR code with their phone camera and use the form in their browser.
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Clear and consistent
Every courier follows the same short process, helping avoid incomplete notes and messages sent to the wrong person.
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Uses your existing setup
Add a Courier Location to ScanIn without introducing another parcel management system or piece of hardware.
How courier parcel notifications work
Three quick steps from delivery to notification
01
Scan the QR code
The courier scans the QR code displayed at reception using their phone camera.
02
Enter the delivery details
They enter their courier company and select the staff member named on the parcel.
03
Send the arrival alert
ScanIn sends the recipient an email or SMS to let them know the parcel is waiting.
Set up in minutes
Set up courier notifications in four steps
- Create the Courier LocationAdd a new Location named Courier and set Check-in Mode to Arrival Only.
- Choose the fieldsDisable every field except Company and Who are you Visiting?
- Rename the fieldsChange Company to Courier Company and Who are you Visiting? to Parcel addressed to.
- Display the QR codeSave the Location, download its QR code and place it at the reception desk or parcel drop-off point.
Example configuration
Location name
Courier
Check-in Mode
Arrival Only
Enabled fields
Company + Who are you Visiting?
Rename Company
Courier Company
Rename Who are you Visiting?
Parcel addressed to
Common questions
Courier notification FAQs
How does a courier notify a staff member?
The courier scans the Location QR code, enters their courier company, selects the staff member named on the parcel and presses Send Arrival Alert. ScanIn sends an email or SMS notification according to your setup.
Does the courier need to download an app?
No. The courier scans the QR code with their phone and completes the short form in their web browser.
Do I need a separate ScanIn account for courier deliveries?
No. Add Courier as a new Location in your existing ScanIn account and configure it specifically for parcel notifications.
Where should I display the QR code?
Place it where parcels are normally handed over, such as the reception desk, delivery entrance or parcel drop-off area. It should be easy for couriers to see and scan.
Make parcel arrivals easier to manage
Create your Courier Location and give staff a faster, more reliable way to know when a delivery is waiting.
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